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Accessibility Statement for North Worcestershire Economic Development and Regeneration (NWedR)

This website is run by Wyre Forest District Council on behalf of NWedR. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)


We’re also working on making the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • some of our pages are difficult to navigate using just a keyboard
  • some of our videos are missing captions or transcripts
  • you can’t skip to the main content when using a screen reader


What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email jane.doyle@nwedr.org.uk
  • call 01562 732934

We’ll consider your request and get back to you in 5 working day days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the web team web@wyreforestdc.gov.uk, 01562 732603 or complete an online contact form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us


Technical information about this website’s accessibility

Wyre Forest District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • Some of our pages are difficult to navigate using just a keyboard. This doesn’t meet WCAG 2.1 success criterion 2.1.1 (Keyboard). We are working on fixing this problem at the moment.
  • There are some issues with our ARIA ids. This doesn’t meet WCAG 2.1 success criterion 4.1.2 – (Name, Role, Value). We plan to fix this problem in the next couple of months.
  • Some of our videos are missing captions or transcripts. This doesn’t meet WCAG 2.1 success criterion 1.2.3 (Audio description or media alternative (prerecorded). We plan to fix this problem but are unable to give a timescale at this time.
  • There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This doesn’t meet WCAG 2.1 success criterion 2.4.1 (bypass blocks). This is being worked on.


How we tested this website

This website was last tested on 26 September 2019. The test was carried out by Wyre Forest District Council web team using a variety of methods included automated and manual testing.

We tested:

  • a sample of pages on our main website platform, available at www.nwedr.org.uk.
  • our interactive map - a service based on a different technical platform but ‘skinned’ to look like our website

What we’re doing to improve accessibility

A procurement process is underway to buy digital quality monitoring software which will include accessibility compliance. Once purchased this will be used to automatically assess the compliance of any new content on a regular basis.


This statement was prepared on 20 September 2019. It was last updated on 26 September 2019.

 

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